Frequently Asked Questions

Q) Can I just walk in for shots?
A) Services by appointment are preferred so that we can be prepared for your child’s visit; however, walk-ins are accepted.

Q) Why does my baby need all these shots?
A) To prevent illnesses that can be serious.  Your child’s primary care provider can provide more information.  In addition, there are reliable websites for further information, and you can refer to the links provided.

Q) What if I don’t want all the shots?
A) We will be glad to speak with you about your concerns and your child’s needs, and work out an acceptable plan. In addition, you can also seek advice from your child’s primary care provider.

Q) Can you tell the school I don’t want shots for my child?
A) No, we do not have authority to exempt your child from immunization requirements or provide waivers for children.  You should address your concerns with your child’s school.

Q) Why do I have to give you my child’s record before you will give the shots? I know my child is up to date.
A) In order to provide the best service to you and your child, it is necessary for us to see the record and make a determination of your child’s needs. This prevents unnecessary shots and costs. You can have your child’s primary care provider or school fax us the record at 815-748-2434. When we have the record, we will be glad to discuss your child’s needs and make an appointment if needed.

Q) Do your vaccines have mercury or thimerosal in them?
A) While most vaccines are free from these preservatives, there are a few that are exempt from the Mercury-Free Act. Please call 815-748-2460 if you would like to ask about a specific vaccine.