Frequently Asked Questions

Q) How can I make an appointment?
A) Call the program at 815-748-2420.  If you do not reach us, leave a name and number, and the staff will call you back.
Initial History Form
Interim History Form
Initial Form- Spanish

Q) Will my visit be private?
A) Yes, we assure confidentiality at all times.

Q) What kind of birth control do you offer?
A) We offer a broad range of effective, Food and Drug Administration (FDA)- approved birth control methods.
Contraceptive Choices
Contraceptive Choices- Spanish

Q) What should I bring to my appointment?
A) A photo ID, a recent pay stub for yourself if you are working, and your spouse if you are married, and your insurance card if you have insurance.

Q) What will happen at my appointment?
A) If your appointment is for birth control, you will meet first with a public health nurse or associate.  You will then see a clinician for a routine gynecological exam.  Then, you will meet with the nurse or associate again to review your birth control method and any further follow up if needed. 

Q) How long will my appointment take?
A) Appointment times vary, but a comprehensive appointment may take up to 3 hours.  Most other appointments take 15 to 30 minutes.

Q) Can I request a female to do my exam?
A) Yes, we have female nurse practitioners available.  You can ask for a female when you call to make your appointment.

Q) Do I have to live in DeKalb County to receive services?
A) No.  However, it may take longer to get an appointment, as priority is given to DeKalb County residents.

Q) How old do I have to be to get confidential services?
A) Confidential services can be requested by anyone of any age.

Q) Do you provide services for males?
A) Sexual health is also about guys. Men can come to the Health Department for sexual and reproductive health services. Testing and treatment of STD’s are available to all men and women over age 12. Getting tested is a great way to protect the sexual health of yourself and your partner(s). Free condoms are available for STD and pregnancy prevention.

Q) What if I think I’m pregnant?
A) You can make an appointment for a free urine pregnancy test.  We offer options counseling, in addition to referral information as requested.

Q) What about the “morning after pill?”
A) The morning after pill, or emergency contraception (ECP’s), can reduce your risk of pregnancy by up to 89%.  It is available over the counter at most pharmacies.  Please contact the program at 815-748-2420 for more information.