Covid-19 Updates

Frequently Asked Questions

Q: Do I have to have a permit to open a restaurant?
A: Yes, in most cases. However, there are some exceptions.  Call for details.

Q: How do I apply for a permit?
A: New facility: Once the physical structure has been determined to be adequate, the owner completes the application and pays the required application fee. Applications are provided by the inspector at the pre-operation inspection.
Change of ownership of existing facility: Contact the Health Department for procedure.

Q: How long does the plan review process take?
A: Generally about a week is adequate for the entire process.

Q: Do I have to submit architectural plans?
A: No.  However, all submitted plans must be to scale with the scale clearly noted on the plan.

Q: Are permits transferable from one owner to another?
A: No.

Q: Are permits transferable from one location to another (same owner)?
A: No.

Q: How often are food establishments inspected?
A: Frequency of routine inspections is based on the establishments risk assessment. Category 1 establishments are inspected 3 times per year. Category 2 establishments are inspected one to two times per year, and Category 3 establishments at least once a year. The terms Category 1, 2, 3 describe operational features of the establishment rather than the likelihood of unsafe food practices. All routine inspections are unannounced.

Important Update/Actualización Importante

Please be patient with us, we are experiencing extremely high call volume at this time. To reach a specific program, please call the program’s direct phone line for assistance. For a listing of program phone numbers, click here. Your call will be returned within 24 business hours.

If you are calling about the COVID-19 vaccine, you need to sign-up for our notification system in order to be notified when you are eligible. Please click here to sign-up. If you have specific questions about the COVID-19 vaccine, please email COVID19@dekalbcounty.org.

Note: All services are currently by appointment only.

 

Tenga paciencia con nosotros, estamos experimentando un volumen de llamadas extremadamente alto en este momento. Para comunicarse con un programa específico, llame a la línea telefónica directa del programa para obtener ayuda. Para obtener una lista de los números de teléfono del programa, haga clic aquí. Su llamada será devuelta dentro de 24 horas en horario de oficina. Si llama por la vacuna COVID-19, debe registrarse en nuestro sistema de notificación para que se le notifique cuando sea elegible. Por favor, haga clic aquí para inscribirse. Si tiene preguntas específicas sobre la vacuna COVID-19, envíe un correo electrónico a COVID19@dekalbcounty.org.

Nota: Todos los servicios son actualmente solo con cita previa.