Covid-19 Updates

Frequently Asked Questions

Q: Do I need a permit to drill a well?
A: Yes. By law a permit must obtained from the health department.

Q: How can I get my private well water tested?
A: Call the Environmental Health Division to learn about your options for well water testing.

Q: What should I do if there is an abandoned well on my property?
A: An unused water well, commonly known as an “abandoned well,” can pose a health and safety hazard if it is
improperly sealed. By law, a home owner must have an abandoned well properly sealed. Home owners can contact
a licensed well driller to properly seal the well, or seal the well themselves if they contact the Environmental Health
Division to schedule an appointment.

Q. How do I get a copy of the plans for my existing well or septic system?
A: Records of well drilling and septic system installations can be released to the homeowner. Call the Environmental
Health Division for information on how to obtain a copy.

Q: Should I put enzymes or additives into my onsite wastewater treatment system to
help it work better?
A: The DeKalb County Health Department does not recommend the use of septic tank additives. Additionally, some
additives may negatively impact groundwater quality.

Q: Do I need a permit to install or repair my septic system?
A: Yes. All septic system installations, repairs or modifications in DeKalb County must be done by Illinois Department
of Public Health Licensed Septic System Installation Contractors. Call the Environmental Health Division for more

Q: How do I dispose of old or unused medications to keep them out of the water supply?
A: Do not flush old or unused medications. This puts them directly into the water supply. Lehan Drugs in DeKalb will
accept some medications. The DeKalb County Sheriff’s Department will accept controlled substances. For a
diagram of water contaminants and how they enter our water supply, go to the Environmental Protection Agency
(EPA) (pdf)

Important Update/Actualización Importante

Please be patient with us, we are experiencing extremely high call volume at this time. To reach a specific program, please call the program’s direct phone line for assistance. For a listing of program phone numbers, click here. Your call will be returned within 24 business hours.

If you are calling about the COVID-19 vaccine, you need to sign-up for our notification system in order to be notified when you are eligible. Please click here to sign-up. If you have specific questions about the COVID-19 vaccine, please email

Note: All services are currently by appointment only.


Tenga paciencia con nosotros, estamos experimentando un volumen de llamadas extremadamente alto en este momento. Para comunicarse con un programa específico, llame a la línea telefónica directa del programa para obtener ayuda. Para obtener una lista de los números de teléfono del programa, haga clic aquí. Su llamada será devuelta dentro de 24 horas en horario de oficina. Si llama por la vacuna COVID-19, debe registrarse en nuestro sistema de notificación para que se le notifique cuando sea elegible. Por favor, haga clic aquí para inscribirse. Si tiene preguntas específicas sobre la vacuna COVID-19, envíe un correo electrónico a

Nota: Todos los servicios son actualmente solo con cita previa.